Return Policy

We want to make it as easy as possible for you!!!

There may be times when you will need to return a product purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).

When to return a product
You are entitled to a replacement, credit or refund where products have a major failure, such as:

  • When it is faulty
  • Wrongly described
  • Different from the sample photo

We are not required to replace your product if you simply change your mind.

Where to return a product:
Att. Chris Watkins
PO Box 6176
Frenchs Forest
NSW
2086
Australia

Make sure you have contacted us through email with your problem so we are ready to receive your item. This will ensure the quickest return, refund and exchange time possible.

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2 comments

  1. What if it is simply the wrong fit?

    Reply
    1. Hey Justine

      I am happy to do a full refund, but only if the product is in original condition with sale tags still attached. :)

      Hope this helps. Have a wonderful day
      Thanks Pip

      Reply

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